Shipping policy
Last updated: 02-01-2026
Naqshaan ships curated handcrafted products to customers in Pakistan and selected international locations, including the UAE.
Order Processing
- Orders are typically processed within 2–4 business days
- Processing times may vary during sales, holidays, or high-volume periods
Delivery Timeframes
- Pakistan: 8-12 business days after dispatch
- International (UAE): 12-15 business days after dispatch
Delivery timelines are estimates and may vary due to courier operations, customs clearance, or unforeseen delays.
Shipping Charges
Shipping costs are calculated at checkout based on:
- Destination
- Package weight
- Courier rates
Any applicable customs duties, taxes, or import charges for international orders are the responsibility of the customer.
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS where available.
Undeliverable Packages
If a package is returned due to incorrect address details or failed delivery attempts, reshipping charges may apply.
Customer Support
For shipping, delivery, or service-related questions, please contact us at support@naqshaan.com. We aim to respond within 24–48 business hours.